RELEASE NOTES

• Geo-based traffic routing will be improved.

• The communication between the Connection Mediator and Cloud DB will be made more secure.

DOWNTIME

As the Cloud DB needs to be restarted, there might be up to 10 minutes downtime of the following services:

• Connecting to systems

• Cloud Portal

• Email Notifications

• Push Notifications.

Current connections MAY be affected for the VMS versions less than 5.1.3. Users might need to log back in to their systems.

MAINTENANCE LOG

May 20th:

• 17.20 Preparation started

• 17.35 Cloud DB update started

• 17.41 - 17:45 Cloud DB unavailable

• 17.45 Cloud DB update completed

• 18.00 Mediators update started

• 20.00 Mediators update completed

• 20:00 Testing started

• 20:20 Testing completed

! Important Notice: Mediator Service IP Address Changes

During this update, the majority of our Mediator services have undergone IP address changes. Below are the updated details:

• "Mediator - AWS - us-east-1"
  Name: us-east-1.mediator.vmsproxy.com
  Address: 52.7.195.88 (No Change)

• "Mediator - AWS - us-west-1"
  Name: us-west-1.mediator.vmsproxy.com
  Address: 54.193.142.173 (IP Change)

• "Mediator - AWS - us-east-2"
  Name: us-east-2.mediator.vmsproxy.com
  Address: 3.138.130.201 (IP Change)

• "Mediator - AWS - ap-southeast-2"
  Name: ap-southeast-2.mediator.vmsproxy.com
  Address: 54.153.133.243 (IP Change)

• "Mediator - AWS - eu-central-1"
  Name: eu-central-1.mediator.vmsproxy.com
  Address: 3.79.106.55 (IP Change)

We sincerely apologize for any inconvenience this may cause. To ensure such issues do not occur in the future, we are working to place these services behind "anycast" IP addresses (AWS Global Accelerator)