Improvements

Enhanced Vertical Scaling Performance

• Implemented fine-grained concurrency primitives that enable vertical scaling beyond 64 AIO threads

• Significantly reduced concurrency overhead for improved Cloud DB performance

• Optimized thread management for better resource utilization

Bug Fixes

Cross-service Connectivity

• Fixed connection issues between Cloud DB and Channel Partner services.

Technical Improvements

Concurrency Optimization

• Removed excessive usage of concurrency primitives

• Streamlined synchronization mechanisms for more efficient multi-threaded operations

Schedule

18:00 PST Prepare

18:10 PST Update

18:20 PST Testing

Downtime

The update may cause up to 10 minutes downtime of the following services:

• Cloud Portal

• Email Notifications

• Push Notifications

• Cross-Site Layouts

• Connecting to Cloud from Desktop/Mobile Clients Users already logged in won't be affected.

MAINTENANCE LOG

Oct 4, 2025(PST):

• 6:00 - Prep work started.

• 6:07 - Prep work finished.

• 6:13 - Change applied.

• 6:17 - Change completed.

• 6:18 - Testing began.

• 6:28 - QA Tests failed. Logs gathered.

• 6:55 - Rollback initiated.

• 7:04 - Rollback applied.

• 7:06 - Service restored.