Improvements

Enhanced Vertical Scaling Performance

• Implemented fine-grained concurrency primitives that enable vertical scaling beyond 64 AIO threads

• Significantly reduced concurrency overhead for improved Cloud DB performance

• Optimized thread management for better resource utilization

Bug Fixes

Cross-service Connectivity

• Fixed connection issues between Cloud DB and Channel Partner services.

Technical Improvements

Concurrency Optimization

• Removed excessive usage of concurrency primitives

• Streamlined synchronization mechanisms for more efficient multi-threaded operations

Schedule

18:30 PST Prepare

18:40 PST Update

18:50 PST Testing

DOWNTIME

• The update may cause up to 10 minutes downtime of the following services:

  • Cloud Portal

  • Email Notifications

  • Push Notifications

  • Channel Partners

  • Cross-Site Layouts

  • Connecting to Cloud from Desktop/Mobile Clients

• Users already logged in may be affected.

MAINTENANCE LOG

Oct 6, 2025(PST):

• 6:30 PM - Prep work started.

• 6:37 PM - Prep work finished.

• 6:40 PM - Change applied.

• 6:42 PM - Change completed.

• 6:43 PM - Testing began.

• 7:00 PM - QA Tests Passed. There is an ongoing issue with Cloud Emails. This will be resolved in a couple of hours.

• 9:15 PM - Cloud Emails issue is still ongoing.

• 10:00 PM - Cloud Emails issue is resolved.