[incident] 2026-04-24 1:01 - 1:06 PM PST (8:01 - 8:06 PM UTC) Cloud DB Outage
Incident Summary
Date: Apr 24, 2026
Time: 1:01 - 1:06 PM Pacific
Service Impacted: Cloud DB
Severity: High
Total Duration: 5 minutes
Customer Impact:
Customers could not:
Connect to their Sites through Cloud
Browse Cloud Portal
Use Cross-Site Layouts
Receive Email / Push Notifications
Incident Timeline (Pacific)
1:01 PM - Cloud DB Service crashed
1:02 PM - Cloud DB Service automatically restored
1:06 PM - Cloud DB Service was fully recovered