UPDATE OVERVIEW

On Jun 29, 2026, 5:30 PM PST (12:30 AM UTC), we are going to perform the Cloud DB Update.

DOWNTIME

There should be no downtime, however, in case of stability issues, we will have to perform a switch to the older version, which may result in up to 15 minutes downtime of the following services:

• Cloud Portal

• Email Notifications

• Push Notifications

• Cross-Site Layouts

• Cloud Access (Desktop/Mobile Clients)

Logged in users will not be affected.

MAINTENANCE LOG (PST)

Jun 23, 2026

• Maintenance has been canceled. Additional testing is required before the maintenance can proceed. A new maintenance date has not been scheduled at this time.

Jun 26, 2026

Maintenance is scheduled on Jun 29, 2026

Jun 29, 2026

• 5:20 PM - Preparation started

• 5:35 PM - Cloud DB/Oauth2 Update started

• 5:40 PM - Cloud DB/Oauth2 Update completed

• 5:42 PM - Traffic Switched to new Cloud DB service

• 5:43 PM - Testing Started

• 6:14 PM - Testing Finished