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Amazon Root CA 1
Amazon Root CA 2
Amazon Root CA 3
Amazon Root CA 4
Starfield Services Root Certificate Authority - G2.
Install the certificates on your OS (*.pem - for Linux, *.cer - for Windows).
[Linux only] Update the certificate store:
sudo update-ca-certificates.Restart VMS server.
If the issue persists, please contact Support.
We understand that the process of installing certificates on each computer may be time-consuming and painful, but we do not have other solutions at the moment.
We sincerely apologize for the inconvenience caused.
Further Actions
In the future, we will be monitoring similar announcements from Amazon and making sure they will not affect VMS Servers. Also we will be communicating such changes way in advance.
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