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RELEASE NOTES

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UPDATE OVERVIEW

The Relay Servers will be added in each region one by one. Then the traffic will be re-routed to the new Relay Servers.

Please add the new IP addresses and FQDNs to your firewall configurations and monitoring endpoints:

Expand
titleNorth America

New Relay Servers:

Code Block
Ashburn 1, VA
relay-us-abn-1-prod-dp.vmsproxy.com (37.19.207.250)

Chicago 1, IL
relay-us-chi-1-prod-dp.vmsproxy.com (143.244.60.94)

Chicago 2, IL
relay-us-chi-2-prod-dp.vmsproxy.com (143.244.60.77)

Dallas 1, TX
relay-us-dal-1-prod-dp.vmsproxy.com (95.173.216.240)

Los Angeles 1, CA
relay-us-lax-1-prod-dp.vmsproxy.com (89.187.187.173)

Los Angeles 2, CA
relay-us-lax-2-prod-dp.vmsproxy.com (89.187.185.106)

Miami 1, FL
relay-us-mia-1-prod-dp.vmsproxy.com (121.127.41.217)

New York 1, NY
relay-us-nyc-1-prod-dp.vmsproxy.com (79.127.243.103)

New York 2, NY
relay-us-nyc-2-prod-dp.vmsproxy.com (79.127.243.102)

Seattle 1, WA
relay-us-sea-1-prod-dp.vmsproxy.com (79.127.221.31)

Old Relay Servers (will be removed once traffic is re-routed):

Code Block
New York, NY 2
relay-ny2.vmsproxy.com (89.187.177.166)

New York, NY 3
dp-ny-3.vmsproxy.com (138.199.41.85)

New York, NY 4
dp-ny-4.vmsproxy.com (156.146.58.154)

Los Angeles, CA 1
relay-la.vmsproxy.com (185.152.67.150)

Los Angeles, CA 2
Dp-la-2.vmsproxy.com (84.17.45.136)

Chicago, IL
relay-chi.vmsproxy.com (89.187.181.221)

Miami, FL
relay-mia.vmsproxy.com (212.102.60.89)

Dallas, TX
relay-dp-dal-1.vmsproxy.com (89.187.175.87)

Ashburn, VA
relay-dp-ash-1.vmsproxy.com (37.19.207.90)

Seattle, WA
relay-dp-sea-1.vmsproxy.com (138.199.12.70)
Expand
titleAsia-Pacific

New Relay Servers:

Code Block
Sydney, Australia 1
relay-au-syd-1-prod-dp.vmsproxy.com (95.173.193.212)

Sydney, Australia 2
relay-au-syd-2-prod-dp.vmsproxy.com (95.173.193.213)

Singapore 1
relay-sg-sin-1-prod-dp.vmsproxy.com (169.150.243.58)

Singapore 2
relay-sg-sin-2-prod-dp.vmsproxy.com (169.150.207.238)

Old Relay Servers (will be removed once traffic is re-routed):

Code Block
Sydney, Australia 4
vultr-syd-4.vmsproxy.com (45.77.51.96)

Melbourne 1, Australia
vultr-mel-2.vmsproxy.com (67.219.103.112)
Expand
titleEurope

New Relay Servers:

Code Block
Prague 1, Czech
relay-cz-prg-1-prod-dp.vmsproxy.com (143.244.58.97)

Frankfurt 1, Germany
relay-de-fra-1-prod-dp.vmsproxy.com (87.249.129.114)

Amsterdam 1, Netherlands
relay-nl-ams-1-prod-dp.vmsproxy.com (79.127.227.187)

Stockholm 1, Sweden
relay-se-sto-1-prod-dp.vmsproxy.com (79.127.249.120)

Old Relay Servers (will be removed once traffic is re-routed):

Code Block
Frankfurt 1, Germany
relay-fr.vmsproxy.com (195.181.174.35)

Frankfurt 2, Germany
relay-dp-fr-2.vmsproxy.com (109.61.80.226)

Stockholm, Sweden
relay-dp-sto-1.vmsproxy.com (121.127.46.174)

Once the traffic is fully re-routed, old Relay Servers will be turned off (see Schedule below).

See https://support.networkoptix.com/hc/en-us/articles/360010795813-Firewall-Passlist for updated IP addresses.

RELEASE NOTES / SCOPE OF WORK

  • Update OS to Ubuntu 24.04.

  • Add the Coturn service (WebRTC-specific traffic relay in Nx WebRTC infrastructure).

  • Enhance monitoring of AWS hosts and docker_containers.

  • Update versions of all docker containers and optimize their Docker files.

  • Unify all Relay Servers settings (except domain names).

  • Adjust RAM and swap files limitations for all docker containers on Relay Servers.

SCHEDULE

Thursday, Dec 0419, 2024 : update - updating Relay Servers by regions and re-routing traffic:

  • 6:30 AM PST - North America

  • 7:30 AM PST - Asia-Pacific (Friday, Dec 20, 2:30 AM Sydney Time)

  • 8:30 AM PST - Europe (Thursday, Dec 19, 5:30 PM Europe time)

  • 9:30 AM PST - Deprecating old relays via API

  • 9:30 AM PST - Testing

DOWNTIME

  • Each Relay Server update will take ~1 minute. Relays will be updated one after another. Short connectivity interruptions (< 1 minute) during a specific relay update are possible.

  • At 4:40 PM PST, up to 10 minutes downtime of the following services:

    • Connecting to systems

    • Cloud Portal

    • Email Notifications

    • Push Notifications.

    Current connections MAY be affected for the VMS versions less than 5.1.3. Users might need to log back in to their systems.

MAINTENANCE LOG

...

Monday, Dec 23, 2024:

  • 5:30 PM PST - Confirming that the traffic is fully migrated from old Relay Servers

  • 5:40 PM PST - Disabling old Relay Servers

Wednesday, Dec 25, 2024:

  • 4:00 AM PST - Turning off old Relay Servers

DOWNTIME

  • None

MAINTENANCE LOG

Dec 19th (PST):

  • 6:30 AM - North America update started

  • 7:25 AM - North America update completed

  • 7:30 AM - Asia-Pacific update started

  • 8:25 AM - Asia-Pacific update completed

  • 8:30 AM - Europe update started

  • 9:25 AM - Europe update completed

  • 9:30 AM - Deprecating old relays via API started

  • 9:40 AM - Deprecating old relays via API completed

  • 9:40 AM - Testing started

  • 10:15 AM - Testing successfully ended.