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[maintenance] 2024-12-04 (6:30 AM - 10:30 AM PST) - Relay Servers Update

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RELEASE NOTES

  • TBD

See https://support.networkoptix.com/hc/en-us/articles/360010795813-Firewall-Passlist for updated IP addresses.

SCHEDULE

Dec 04, 2024: update by regions

  • 6:30 AM - North America

  • 7:30 AM - Asia-Pacific

  • 8:30 AM - Europe

  • 9:30 AM - Testing

DOWNTIME

  • Each Relay Server update will take ~1 minute. Relays will be updated one after another. Short connectivity interruptions (< 1 minute) during a specific relay update are possible.

  • At 4:40 PM PST, up to 10 minutes downtime of the following services:

    • Connecting to systems

    • Cloud Portal

    • Email Notifications

    • Push Notifications.

    Current connections MAY be affected for the VMS versions less than 5.1.3. Users might need to log back in to their systems.

MAINTENANCE LOG

  • TBA

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