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[maintenance] 2024-12-10 (17:40 PST) - Cloud Portal 23.3.4 Hotfix2

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Release Notes

BUG FIXES:

  • Archive from cameras streaming in H265 / MJPEG could not be played back on Cloud Portal. Fixed.

  • Email notifications from VMS could not be sent if routed through Cloud. Fixed.

  • Emails sent from Cloud Portal through Cloud SMTP Server could still contain incorrect links in signature. Additional fixes were applied.

KNOWN ISSUES:

  • The Desktop Client displays “Reconnecting” instead of "Your session has expired" window when disconnecting a system from Cloud.

DOWNTIME

  • There might be up to 4 minutes downtime of the following services:

    • Cloud Portal

    • Email Notifications

    • Push Notifications.

  • Сloud connectivity will not be affected.

MAINTENANCE LOG

  • 17.20 Preparation started

  • 17.55  Cloud Portal update started

  • 18:55 - 19:01 Push Notifications unavailable (downtime)

  • 19.17 - Cloud Portal update completed

  • 19:17 - Testing started

  • 20:29 - Testing ended

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